Workplace AI chatbot adoption among employed adults

RecordSTO-ZBCEGQ2Z1V-XABJDK9S3T-6V4JG2

38%

United States · 17 Feb 2026 to 23 Feb 2026

Workplace AI chatbot adoption among employed adults in the United States was 38% between 17 February 2026 and 23 February 2026 (Pew Research).

Original source
Publisher
Pew Research
Authority tier
T2 Official
Locator
Section: Searching for information and work-related tasks
Retrieved
29 Sep 2026
Status
Verified

What the source says

38% of employed adults report using chatbots for tasks at work.

Checked: the figure 38%is stated in this passage. If it does not match, the extraction is wrong and we want to know.

Cite this figure

APA

Pew Research Center. (2026). Americans' Views on AI Chatbots, Smart Devices and AI's Impact. Retrieved September 29, 2026, from https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/. Via StatOrigin, https://statorigin.org/stat/stat_ZBCEGQ2Z1VXABJDK9S3T6V4JG2

Other formats: MLA, Chicago, BibTeX
MLA
Pew Research Center. "Americans' Views on AI Chatbots, Smart Devices and AI's Impact." 2026, https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/. Accessed 29 Sept. 2026 via StatOrigin, https://statorigin.org/stat/stat_ZBCEGQ2Z1VXABJDK9S3T6V4JG2.
Chicago
Pew Research Center. "Americans' Views on AI Chatbots, Smart Devices and AI's Impact." 2026. https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/. Accessed September 29, 2026. Cited from StatOrigin, https://statorigin.org/stat/stat_ZBCEGQ2Z1VXABJDK9S3T6V4JG2.
BibTeX
@misc{pewresearch2026workplace6v4jg2, author = {{Pew Research Center}}, title = {Americans' Views on AI Chatbots, Smart Devices and AI's Impact}, year = {2026}, howpublished = {StatOrigin, https://statorigin.org}, url = {https://statorigin.org/stat/stat_ZBCEGQ2Z1VXABJDK9S3T6V4JG2}, note = {Original source: https://www.pewresearch.org/internet/2026/06/17/americans-and-ai-2026-chatbots-smart-devices-and-views-on-impact/. Accessed September 29, 2026.} }

Data published under CC BY 4.0. The citation credits the original publisher and links to this permanent record.

Provenance and verification

Everything needed to check this number yourself, without taking our word for it.

Chain of custody
Record: STO-ZBCEGQ2Z1V-XABJDK9S3T-6V4JG2 T2 Official

Primary source

Publisher
Pew Research Center · homepage ↗
Authority tier
Tier 2 · National and industry official
Report
Americans' Views on AI Chatbots, Smart Devices and AI's Impact
Type
Report
Published
17 June 2026
Locator
Section: Searching for information and work-related tasks
Retrieved
29 September 2026
Link status
Reachable (HTTP 200)
Report licence
See source

Verification

Status
Verified
Review protocol
pipeline:quote-verified-v2
Checked on
29 September 2026
Last revision
29 September 2026
Permanent URL
/stat/stat_ZBCEGQ2Z1VXABJDK9S3T6V4JG2