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Enterprises using CRM software applications

Percentage of enterprises that used customer relationship management (CRM) software applications.

Unit Percent Industry Software and IT Services

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Records
1
Regions
1
Period
2025
Sources
1
Verification 1 verified data points Updated 15 Sep 2026 Last verified 15 Sep 2026 Next update Sources typically refresh annually

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One published observation so far. A chart follows as soon as a second period is published.

Enterprises using CRM software applications

European Union, 2025

1 observation
28.5% European Union · 2025 · Eurostat · full record
Source: Eurostat · CC BY 4.0 · statorigin.org

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1 record · 1 region · 2025

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Enterprises using CRM software applications: every record, grouped by region, newest first.
Period Value Source Type
European Union 1 record
2025 28.5% Eurostat · 31 Dec 2025 actual

Primary documents

Sources

1 document. Each links to the publisher's own copy.

Document Publisher Published Data points
Digital economy and society statistics Eurostat — 1

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StatOrigin. (2026). Enterprises using CRM software applications. Retrieved from https://statorigin.org/indicators/enterprises-using-crm-software-applications

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