Enterprises using CRM software applications
RecordSTO-01M2KJ7XCH-RVHJ3KJQPQ-Q3WY05
European Union · 2025
Enterprises using CRM software applications in the European Union were 28.5% in 2025 (Eurostat).
Enterprises using CRM software applications: every country and year, and how it is measured
- Publisher
- Eurostat
- Authority tier
- T1 Official
- Locator
- More than 1 in 3 enterprises use enterprise resource planning (ERP) software applications
- Retrieved
- 15 Sep 2026
- Status
- Verified
What the source says
Customer relationship management (CRM) applications were used by one-fourth (28.51%) of EU enterprises in 2025.
Checked: the figure 28.5%is stated in this passage. If it does not match, the extraction is wrong and we want to know.
Cite this figure
APA
Statistical Office of the European Union. (2025). Digital economy and society statistics. Retrieved September 15, 2026, from https://ec.europa.eu/eurostat/statistics-explained/index.php?title=Digital_economy_and_society_statistics_-_enterprises. Via StatOrigin, https://statorigin.org/stat/stat_01M2KJ7XCHRVHJ3KJQPQQ3WY05
Other formats: MLA, Chicago, BibTeX
- MLA
- Statistical Office of the European Union. "Digital economy and society statistics." 2025, https://ec.europa.eu/eurostat/statistics-explained/index.php?title=Digital_economy_and_society_statistics_-_enterprises. Accessed 15 Sept. 2026 via StatOrigin, https://statorigin.org/stat/stat_01M2KJ7XCHRVHJ3KJQPQQ3WY05.
- Chicago
- Statistical Office of the European Union. "Digital economy and society statistics." 2025. https://ec.europa.eu/eurostat/statistics-explained/index.php?title=Digital_economy_and_society_statistics_-_enterprises. Accessed September 15, 2026. Cited from StatOrigin, https://statorigin.org/stat/stat_01M2KJ7XCHRVHJ3KJQPQQ3WY05.
- BibTeX
- @misc{eurostat2025enterprisesq3wy05, author = {{Statistical Office of the European Union}}, title = {Digital economy and society statistics}, year = {2025}, howpublished = {StatOrigin, https://statorigin.org}, url = {https://statorigin.org/stat/stat_01M2KJ7XCHRVHJ3KJQPQQ3WY05}, note = {Original source: https://ec.europa.eu/eurostat/statistics-explained/index.php?title=Digital\_economy\_and\_society\_statistics\_-\_enterprises. Accessed September 15, 2026.} }
Data published under CC BY 4.0. The citation credits the original publisher and links to this permanent record.
Provenance and verification
Everything needed to check this number yourself, without taking our word for it.
Primary source
- Publisher
- Statistical Office of the European Union · homepage ↗
- Authority tier
- Tier 1 · Multilateral Official
- Report
- Digital economy and society statistics
- Type
- Press release
- Published
- —
- Locator
- More than 1 in 3 enterprises use enterprise resource planning (ERP) software applications
- Retrieved
- 15 September 2026
- Link status
- Reachable (HTTP 200)
- Report licence
- See source
Verification
- Status
- Verified
- Review protocol
- Editorial review
- Checked on
- 15 September 2026
- Last revision
- 15 September 2026
- Permanent URL
- /stat/stat_01M2KJ7XCHRVHJ3KJQPQQ3WY05